Responsible Gaming at 93350 — Play Healthy and Play Aware
At 93350, the enjoyment of play must come with awareness and self-control. We believe the best gaming experience is one that is managed, balanced, and does not interfere with your everyday life.
93350's Commitment to Responsible Gaming
93350 takes our responsibility to player wellbeing seriously. We understand that online gaming can be a great source of entertainment, but it also carries real risks when left unmanaged. That's why 93350 provides a range of self-management tools and resources to help Malaysian users make informed decisions.
We do not encourage excessive play. Every feature on our platform is designed to help you enjoy entertainment within healthy boundaries. The best experience is one that does not disrupt your life, relationships, or finances.
This policy is our commitment to all users — not merely an obligation, but a genuine promise from 93350.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is the first step to staying in control. Check in with yourself — if you are experiencing several of the signs below, it may be time to pause and seek help.
Emotional & Behavioural Warning Signs
- Feeling anxious or restless when not playing
- Consistently playing longer than planned
- Using gambling as an escape from problems
- Lying to loved ones about time and money spent
- Unable to stop even after deciding to
Financial Warning Signs
- Borrowing money to keep playing
- Using money meant for essentials such as rent or food to play
- Chasing losses with bigger bets
- Neglecting bills or debts due to gaming expenses
- Selling possessions to fund gaming
How to Set Effective Time & Budget Limits
Session Time Limit
Decide how long you will play each session before you start. Set a timer or reminder on your phone. When time is up, respect that decision and stop without compromise.
Tip: Limit your play sessions to no more than one to two hours a day. Take a minimum 15-minute break between sessions to avoid impulsive decisions.
Daily & Monthly Budget Limit
Before starting any session, decide on an amount in MYR (RM) that you can afford to lose as the cost of entertainment. This should never come from money set aside for living expenses — it must be discretionary funds you are comfortable spending in full.
Tip: Use a separate budgeting method — open a dedicated account or e-wallet for entertainment activities only, so your gaming spend stays completely separate from your day-to-day finances.
Available Self-Control Tools
93350 provides several self-control tools to help you manage your usage more effectively. These tools can be accessed through your account settings or by contacting our support team.
Set a daily, weekly, or monthly deposit limit in RM according to your means. Once a limit is in place, the system will not allow any deposits beyond that amount until the period resets.
Activate a cooling-off period of a few days or weeks whenever you feel you need a break from the platform. Your account will be temporarily suspended and cannot be used during that time.
If you feel that gaming is beginning to seriously affect your life, you may apply for self-exclusion, which will close your account for an extended period and give you the space to fully step away.
To activate any of the self-control tools above, contact the 93350 support team via live chat or email: [email protected]. We will process your request promptly and without question.
Minor Protection
93350 is strictly for users aged 18 and above. We take the protection of minors very seriously and carry out age verification during the registration process.
To parents and guardians: If you share a device with children or teenagers, we encourage you to:
- Never sharing your 93350 account password with anyone
- Log out of your account after every session
- Using parental control software to block access to gambling websites
- Have open conversations with your children about the risks of online gambling
If you suspect that someone under the age of 18 has accessed our platform, please contact the 93350 support team immediately so we can take the appropriate action.
Life Balance & Seeking Professional Help
Maintain Balance in Life
Online gaming should make up only a small part of your leisure time — not become a primary lifestyle. 93350 encourages all users to:
- Prioritising time with family and friends over playing
- Keeping up with physical activity, hobbies, and an active social life
- Not letting gaming outcomes affect your mood or daily relationships
- Talk to someone you trust if gaming is starting to feel like a burden
- Remember: winnings are never guaranteed, and losses are part of the game
If you or someone you care about needs support related to gambling addiction, do not hesitate to seek professional help. Speak with a doctor, counsellor, or a local support organisation in Malaysia.
Contact the 93350 support team: [email protected]
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